Diamond Blinds and Shutters
FAQs
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How long does the installation process take?
Depending on the size of the job, most of our products are installed within a few hours. For bigger jobs that have multiple openings or more complex jobs the installation process can take up to a day or two for completion.
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How does the measuring and installation process go?
Once we've had our initial consultation to find out exactly what you're after, we'll come and show you some product samples and discuss installation options with you to make sure we get the most out of the product in your unique space. We'll go over colour choices and product configurations with you, lending our expertise in what we think will both work and look the best. Once we've locked that in, we'll then perform a check measure of the openings / space and get the order sent off to the manufacturers at ozroll. As soon as we've received the order at our warehouse we'll be in touch with you to organise an installation date.
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What warranty do you offer?
All our Product & Service warranty information can be found here > warranty
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Click below for each product FAQ​
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Outdoor Blinds
Roller Shutters
Plantation Shutters
Aluminium Louvres
FAQs for our Outdoor Blinds
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What are the blinds made of?
PVC coated, high tensile polyester woven with peace of mind self-extinguishing fire resistance, and high abrasion capabilities. It’s manufactured to the exacting Okeotex certification system with NO harmful toxins like lead, mercury, chromium, and with a 5-year warranty. With Diamond Blinds Outdoor Blinds, you have peace of mind knowing the materials used mean years of outdoor performance.
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How do you clean outdoor blinds in Brisbane?
To clean outdoor blinds in Brisbane:
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Fully lower the blinds
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Brush off loose dirt and debris
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Wash gently using lukewarm water and mild detergent
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Rinse with a low-pressure garden hose
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Allow the blinds to fully dry before rolling up
This method prevents mould and protects fabrics from Brisbane’s heat and humidity.
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What are the maximum dimensions available for different types of Roller sunshades?
For motorised blinds the maximum size is 6.5 meters. Manual spring blinds can reach up to 5 meters,
while manual crank blinds have a maximum size of 5.5 meters. Feel free to get in touch if you have any additional questions about size limits for your space - there may be a workable solution for large openings such as multiple blinds with a removable post.
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What are the wind ratings on the External blinds?
This is a complex question that cannot be answered simply, because.
1. The wind load on a blind is directly proportional to its area, so its ability to withstand winds
depends on its size.
2. The wind load on a conventional blind is transferred to the top tube and base bar, with a Slidetrack blind the wind load is transferred to its entire perimeter so can withstand up to twice the loading.
3. The location of a blind within a given wind speed area is also very important, e.g. whether it is in
an exposed or sheltered area, or on a window or a veranda. However, we have blinds successfully installed in N1 (W28) and N2 (W33) wind rating areas in QLD, which is the best product testament possible. (These categories refer to potential gust wind speeds up to 28 and 33 m/sec respective).
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Q & A For Slidetrack Zip-Series Outdoor Blinds ​​
Q: What are Slidetrack Zip-Series blinds?
A: Premium track-guided outdoor blinds designed to enclose patios, pergolas, and balconies. They operate smoothly and resist wind and weather.
Q: Do they still go up unevenly?
A: No. The upgraded Zip-Series design ensures smooth, even operation every time.
Q: Can they be motorised?
A: Yes. Options include solar, battery, and hard-wired motors with remote or smart home integration.
Q: Are they suitable for Brisbane’s weather?
A: Absolutely. Made from durable fabrics and marine-grade aluminium, they withstand sun, wind, and rain.
Q: Can they improve comfort and energy efficiency?
A: Yes. By reducing sun exposure and heat, Slidetrack blinds can help keep your home cooler in summer and warmer in winter.
Q: Do you service all of Brisbane?
A: Yes, including Northside Brisbane suburbs: Chermside, Aspley, North Lakes, Brendale, Bald Hills, and Stafford.
FAQs for our Roller Shutters
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How are roller shutters operated?
Although they are installed on the exterior of your home, roller shutters that are over windows and doors are operated from inside, either manually with a winder or strap or by battery units & electric motors. Both of which can also be remote controlled.
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How do roller shutters help reduce energy costs?
Roller shutters are an effective, cost-efficient and environmentally friendly way in which to keep your home cooler in the summer and warmer in the winter, cutting down on your use of air conditioning and heating, and so reducing your electricity consumption. The insulating effect of roller shutters means that you can control the temperature in your home more effectively, which significantly impacts on your home’s energy efficiency. Not only then can roller shutters help you to make serious savings on your power and electricity bills they have an added benefit of being a green technology that actively decreases your greenhouse gas emissions. Comfortable and great for the environment!
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How do you clean roller shutters in Brisbane?
To clean roller shutters in Brisbane, lower the shutter fully, remove loose dirt with a soft broom, then wash using warm water and mild detergent. Clean the side tracks carefully and rinse using low water pressure. Avoid harsh chemicals or pressure washers.
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Will the Installation of Roller Shutters Affect the Overall Value of My Property?
Yes, in positive ways! Having roller shutters installed over your windows or doors can add value to your property, especially if you are in a high-crime area. Not to mention your house & contents premium would come down due to the advanced security your home now has. While there is definitely an initial investment involved with roller shutters, they are very low maintenance. The only thing you will have to do on a regular basis is to clean them out and make sure they are working properly.
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FAQs for Plantation Shutters
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What are the Shutters made of?
Our Plantation shutters are manufactured using a unique poly-composite material, which is guaranteed not to crack, warp, shrink, or discolour. It is extremely durable, resembles a hardwood, and is suitable for any area of the home.
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Can plantation shutters enhance the energy efficiency of my home?
Yes, they contribute to energy efficiency, resulting in potential savings on your home energy expenses.
The materials used for the shutter's aids in temperature regulation, reducing the need for excessive energy consumption to maintain a comfortable living environment.
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Will they fade and discolour from the sun?
No, they are guaranteed not to discolour, crack, warp or shrink!
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Are they water resistant?
Yes, they Perfectly suited for bathrooms, kitchens or any “wet” areas.
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FAQs for our Aluminium Louvres
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What are Aluminium Louvres?
Aluminium louvers represent a shading, weather protection, and ventilation system comprising of adjustable blades that are crafted from aluminium. These slats allow control over the influx of light and air into a space. Because of their robust and durable design, they are commonly installed in outside patio areas to enhance comfort in outside living spaces.
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Are they made in Australia?
Diamond Blinds are proudly made in Australia using 100% Australian premium aluminium. This ensures superior durability, local support, environmental responsibility, and the highest standards of quality and craftsmanship. By choosing Diamond Blinds, you're not only getting a high-quality product but also supporting Australian manufacturing and reducing your carbon footprint.
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How do they perform in proximity to saltwater and strong winds?
Due to our Louvre systems being crafted from high-quality aluminium, they are exceptionally well-suited for coastal areas. This is not only due to their resistance to rust but also their robust strength,
effectively addressing concerns related to high winds and uplift.
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Can they be installed on a curved balcony?
After seeing many cases of people having issues with opening, closing and locking their louvres when installed on a circular we recommend not having louvres installed this way. Due to the way they are designed, being made up of squared right angles and straight edges, louvres will always function correctly when installed on a straight edge.
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